Proudi
Proudi – Single Protein Beef for Dogs
$298.00
Item will be shipped in 1-2 business days
Description
Proudi raw Beef Patties for Dogs is a single protein saviour!
Made with 100% Australian, human grade ingredients, including 95% beef meat, beef offal, moisture and powdered bone, plus 5% vitamins and minerals.
A great options for dogs of all ages with dietary intolerances, this product is rich in raw and natural nutrients and free from artificial colours, flavours, preservatives and by-products.
Proudi Raw Beef Patties for Dogs exceeds all nutrient levels required by AAFCO and FEDIAF for adult dogs and puppies.
Available in 2.4kg boxes (12 x 200g patties)
Shipping Policy
Delivery Procedure & Order Cut Off Time
WE DELIVER 7 DAYS A WEEK
- Place your order before 12 noon for next day delivery.
- During certain circumstances when demand is very high we reserve the right to ship the day following our usual delivery (within 48 hours of ordering). Please bare with us and sorry for the inconvenience.
- Currently, we only deliver to Discovery Bay on Fridays.
- Currently, we only deliver to Ma Wan, Tung Chung & South Lantau on Tuesdays and Fridays.
- No delivery to Outlying Islands.
- Enjoy FREE Delivery when you spend over HK$600. Below this amount, there will be delivery fee at HK$75 for Hong Kong Island and HK$85 elsewhere.
- We deliver 7 days per week including Sundays and Public holidays (except Xmas Day, NY Day and Chinese New Year). If you place an order before 12 noon on a Saturday then your shipment will now be delivered on Sunday
- We will email you the evening before your delivery is made, our driver will call you before they make the delivery.
- Please ensure you leave 2 valid telephone numbers and email address otherwise we will not be able to deliver to you and may need to charge you a second delivery fee. You may wish to add the phone number of your helper or a neighbor if there is a chance you won’t be able to answer.
- We do not have delivery schedule in advance or delivery pre-arrangements as unexpected traffic and weather conditions may affect delivery schedule. Drivers will assign their routes on the delivery day according to the orders and will change their routes subject to the actual situation. Normally, delivery is made from 10am to 7pm.
- We will deliver your order to one address only. We cannot accept requests to deliver a single order to multiple delivery addresses.
- If you are unable to accept the delivery the driver will return the order to our warehouse and deliver the next day. Additional charges may be incurred.
- If delivery requires staff to walk up the building stairwell to deliver, an additional charge of $20 per floor shall be paid directly to the delivery staff.
- We can only hold your order for a maximum of 3 days. Requests for delivery greater than 3 days after the day of purchase may be liable for storage fees.
Self Pick Up
- Self pick up is only available from our Wong Chuk Hang Store, find us at 16A Kwai Bo Industrial Building, 40 Wong Chuk Hang Road, Southern District. (Store opens on Mondays to Saturdays.)
- We can only hold your order for a maximum of 3 days. Orders not collected beyond this time may be liable for storage fees.
- You may contact us on: Tel 90951817 or email [email protected]
Refund Policy
F GOODS ARE NOT FIT FOR CONSUMPTION ON RECEIPT OF DELIVERY PLEASE CONTACT US IMMEDIATELY. DO NOT FEED A PRODUCT TO YOUR PET IF YOU BELIEVE IT IS NOT FIT FOR CONSUMPTION. Proudihk has a money back guarantee. If you are not happy or have received the wrong product please contact us and we will refund or compensate you accordingly.
You will need to return the product if it is the wrong product. Please contact us and we will make a mutually workable solution for this.
In the case of a quality issue please send a picture and your order number with your request of a refund and then dispose of the product.
We are here to ensure that you get the quality you deserve.
If you have returned a Product to us because it is faulty or mis-described, we will refund the price of such defective Product in full, together with any applicable delivery charges or reasonable costs you incur in returning the Product to us.
Unless the Products are faulty or not as described, you will be responsible for the cost of returning the Products to us or, where relevant, the cost of us collecting the Products from you;
You have a legal obligation to keep the Products in your possession and to take reasonable care of the Products while they are in your possession.
Where applicable, refunds will be made to you using the same method and to the same account as used by you to pay for your order.
ANY ISSUES PLEASE EMAIL [email protected]
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