Once Pets Food Ltd

Free Shipping for $800+
Started on 11/2022
0 out of 5
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Product Type 14 item(s)
This store categories: Cat ProductsDog Products
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About

ONCE係一間香港寵物凍乾食品供應商,我哋嘅產品有20款選擇,包括鴨肉、雞肉、鴨肝、雞肝、鱈魚、鵪鶉蛋黃、芝士等等,每款都對寵物有唔同豐富營養,總有一款啱主子口味!所有肉類凍乾食品都係由100%原肉製造,而且已獲得以下多項專業認證:

❇️ FDA美國食品藥物管理局認證
❇️ 通過香港中文大學中醫 藥研究發展中心基因測試
❇️ TA CERT 正源標籤追蹤

Information

Shipping Policy

買滿 $800 免運費;購買不足 $800, 順豐到付(須 3-5個工作天)

Free shipping for purchase over $800. Purchase below $800, SF Pay On Delivery (takes 3-5 working days).  

Refund Policy

我們對所有在運輸過程中造成的缺陷或損壞的產品提供 100% 退款保證。

您只需通知我們,我們將根據需要提供退貨地址和換貨或退款。

如果您對訂單不滿意 - 請聯絡我們的客服,我們將盡力提供協助!

客戶將負責支付退貨運費。

如果出現以下情況,我們將不會退款:

  • 在可控制範圍內的因素(例如提供錯誤的送貨地址),導致您的訂單未能送達

*您可以在送貨保證期後2天內提交退款申請。

*欲要獲得退貨資格,您的貨品必須在未使用過狀態並且與您收到時一樣。貨品必須還在原有包裝中。


We offer a 100% money-back guarantee on all products that are defective or damaged during shipping.

Just let us know and we will provide a return address and a replacement or refund as preferred.
If you are unsatisfied with your order – please contact our support and we will do our best to help you out!
Customers will be responsible for paying return shipping costs.
We do not issue the refund if:

  • your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)

*You can submit refund requests within 2 days after the guaranteed period for delivery.

*To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Cancellation / Return / Exchange Policy

所有訂單在發貨前都可以取消。如果您的訂單已付款,需要更改或取消訂單,您必須在12小時內聯絡我們。一旦開始安排發貨,就不能取消訂單。

All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.

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